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Author	Topic: Latest GasBuddy App update crashes [Android]	Post a Reply Back to Topics

jalba Rookie Author North Carolina Posts:5 Points:186,725 Joined:Mar 2005	Message Posted: Nov 10, 2011 3:09:37 PM Ignore jalba Report Abuse Hello, Today I saw there was an update for the GasBuddy App for my Samsung Exhibit II android phone. I downloaded it and it seemed to work just as usual. However, i've ran into a situation where it will crash for some reason. When I report Gas prices i like having the "Map" feature of the app open, with the GPS location and the gas station "popups" popping up, I will leave the map feature open and then normally hit the "Home" button so I can return to it next time I want to report a price. After leaving the app alone for some bit, the next time I hit it.. If it was left on the Map feature, It will crash... I'll get a white screen and then get the Android message The application GasBuddy (Process gbis.gbandroid) has stopped unexpectedly. Then i'll have to open the app again, hit the "Gas" icon then "Map" to have it where i want it. Gets very annoying when im getting near a gas station to report. ---- ---- TL;DR The App will crash after i open up the app when the last used feature was the map if i've left it closed for a while. Exhibit II on Tmobile. Thanks! [Edited by: jalba at 11/10/2011 3:11:33 PM EST]

jalba

Rookie Author
North Carolina

Posts:5
Points:186,725
Joined:Mar 2005

Message Posted: Nov 10, 2011 3:09:37 PM

Ignore jalba Report Abuse

Hello,

Today I saw there was an update for the GasBuddy App for my Samsung Exhibit II android phone. I downloaded it and it seemed to work just as usual.
However, i've ran into a situation where it will crash for some reason.

When I report Gas prices i like having the "Map" feature of the app open, with the GPS location and the gas station "popups" popping up,
I will leave the map feature open and then normally hit the "Home" button so I can return to it next time I want to report a price.

After leaving the app alone for some bit, the next time I hit it.. If it was left on the Map feature, It will crash... I'll get a white screen and then get the Android message

The application GasBuddy (Process gbis.gbandroid) has stopped unexpectedly.

Then i'll have to open the app again, hit the "Gas" icon then "Map" to have it where i want it. Gets very annoying when im getting near a gas station to report.
----
----

TL;DR The App will crash after i open up the app when the last used feature was the map if i've left it closed for a while.
Exhibit II on Tmobile.

Thanks!

[Edited by: jalba at 11/10/2011 3:11:33 PM EST]

REPLIES (newest first)Ignore Short Messages

scoutmaster Champion Author Pittsburgh Posts:81,383 Points:3,256,545 Joined:Mar 2003	Message Posted: Feb 26, 2012 4:28:22 PM Ignore scoutmaster Report Abuse Requested the mods close this topic. No posts in over 2 months.
bigsteve53 Rookie Author Memphis Posts:3 Points:147,010 Joined:Jun 2007	Message Posted: Feb 26, 2012 3:36:25 PM Ignore bigsteve53 Report Abuse Curious if the crash problem has been fixed. Using the app on Android gingerbread. Crashes my phone anytime I try to report a price or even trying to use the app for more than few minutes. Let me know if their is a fix.
movrshakr Champion Author Florida Posts:1,323 Points:1,451,375 Joined:Jan 2008	Message Posted: Dec 2, 2011 3:33:56 PM Ignore movrshakr Report Abuse . The 'submission form,' if we are talking about the same screen (with prices, time, comments, and submit button with kbd below), still only shows the top three price boxes on my Captivate with v2.05--same as in past. You have to scroll it down (slide finger up) to see diesel if there is a diesel box.
Archangel00 Champion Author Mississippi Posts:1,697 Points:351,995 Joined:Feb 2011	Message Posted: Dec 1, 2011 12:12:06 PM Ignore Archangel00 Report Abuse ......and still not fixed in 2.05 >>>Started with 2.03, when the big green button showed up, and no change with 2.04. Stating it another way: The submission form is static now and doesn't scroll like it has in every version prior to 2.03. The on-screen keypad has always partially covered the form, as you likely know, but you could always scroll it down to the covered up parts.
Batman302 Champion Author Wilmington Posts:11,549 Points:1,711,725 Joined:May 2008	Message Posted: Nov 30, 2011 9:43:03 PM Ignore Batman302 Report Abuse I have version 2.05 on my Thunderbolt and have no problems, but I don't use the maps very often. I have put all of the stations that I normally post to into my favorites, and grouped them by location so I can post them by the order of my driving.
RichWLIN Champion Author Indiana Posts:4,112 Points:641,790 Joined:Jun 2011	Message Posted: Nov 30, 2011 11:17:13 AM Ignore RichWLIN Report Abuse jalba, You've probably checked all of this but here are some thoughts: If you really think it has to do with the GPS on your phone, you could try disabling all of the location services and then reactivating them one by one. Maybe there is a conflict with another app that is using one of the location services. I guess I'd start with just the Standalone GPS selected since this one is required by GB. If the crash occurs, disable it and select one of the other location services. It could be that you have another app conflict. You could try to troubleshoot the issue by stopping non-critical apps that are running on your device one by one. For instance, try stopping all other apps that use maps or any of the available location services i.e. VZ Navigator, Google Maps, Latitude, etc. You may have a conflicting app installed. Maybe your OS or system software isn't up to date? My current Android version is 2.3.3. You can check for this by selecting Settings> About Phone> System version and Android version. Are you installing the app on your device, or is it running from the SD card? I don't even know if this is possible with GB but it occurred to me that your phone may not have adequate space to run the app. I don't know that much about the smartphone OS and or exactly how to troubleshoot issues like yours. I guess I'd just start trying to eliminate causes one by one until I found it. There may be others here with more knowledge of your phone and current OS. Finally, I think I'd write one of the GB moderators directly and see if they have any other ideas. Good luck, RG
scoutmaster Champion Author Pittsburgh Posts:81,383 Points:3,256,545 Joined:Mar 2003	Message Posted: Nov 30, 2011 10:27:45 AM Ignore scoutmaster Report Abuse I have 2.05 which is the most recent version on my Droid X and I have no problems at all.
jalba Rookie Author North Carolina Posts:5 Points:186,725 Joined:Mar 2005	Message Posted: Nov 30, 2011 9:56:37 AM Ignore jalba Report Abuse Sad to say but this crash has gotten worse as I try to use the app. Even the new update issued the 29th does not fix a thing. The app will crash my phone when I open it with the gas station list. It will also crash almost 5 seconds after I open up the map. It may have something to do with the buggy gps on this phone but at the moment I have no clue what else to do.
Archangel00 Champion Author Mississippi Posts:1,697 Points:351,995 Joined:Feb 2011	Message Posted: Nov 18, 2011 6:11:15 PM Ignore Archangel00 Report Abuse Started with 2.03, when the big green button showed up, and no change with 2.04. Stating it another way: The submission form is static now and doesn't scroll like it has in every version prior to 2.03. The on-screen keypad has always partially covered the form, as you likely know, but you could always scroll it down to the covered up parts. [Edited by: Archangel00 at 11/18/2011 6:11:51 PM EST]
RichWLIN Champion Author Indiana Posts:4,112 Points:641,790 Joined:Jun 2011	Message Posted: Nov 17, 2011 8:43:12 PM Ignore RichWLIN Report Abuse Archangel00, I just got another update today (the second in the last week or so). Are you talking about the update that just came out? I don't currently have this issue on my Droid X but it has a fairly large screen. I did have another forced close yesterday before today's upgrade, but nothing since.
Archangel00 Champion Author Mississippi Posts:1,697 Points:351,995 Joined:Feb 2011	Message Posted: Nov 17, 2011 7:40:44 PM Ignore Archangel00 Report Abuse No crashing issues for me, but I DO have issues with the latest update so instead of starting a new thread I'll drop them in here. Can't get to the submit prices button now when the onscreen keyboard is active. Have to hit the back hard key to clear the keyboard off screen. We do not need the big arse green button taking up even more real estate! What is it with the fixation on monkeying around with this screen so much anyway? Somebody needs to learn "if it ain't broke, don't fix it"!!!
jalba Rookie Author North Carolina Posts:5 Points:186,725 Joined:Mar 2005	Message Posted: Nov 16, 2011 8:23:08 AM Ignore jalba Report Abuse I've also sent a support ticket about this and have tried numerous things including restarting the phone, reinstalling the app. Now a worse problem anytime I want to close the gas buddy app my phone will restart on its own. Even going to my phones task manager and hitting exit will do it. It just happened to me twice this morning while messing with the app. I'm gonna have to stop using it for now until a future update.
RichWLIN Champion Author Indiana Posts:4,112 Points:641,790 Joined:Jun 2011	Message Posted: Nov 14, 2011 10:41:06 PM Ignore RichWLIN Report Abuse I have had a couple of issues since the most recent update too. I only had one force close of my (Droid X ginger bread) right after the new update, but none since. The map page popped up by itself once. The phone was sitting on the console stable in an unmoving vehicle and not even in my hand when I saw it happen. I already reported this to support, but it bears mentioning again. Some of the app awards haven't advanced since Saturday the 12th, even though I've been posting prices regularly. Looks like the latest GB version is exhibiting different issues for some of us.
saluki2011 Sophomore Author Florida Posts:110 Points:309,935 Joined:Sep 2011	Message Posted: Nov 14, 2011 10:07:48 PM Ignore saluki2011 Report Abuse I've been using it for a couple of weeks on android Ginger Bread. I've never had a crash. I like the app.
jalba Rookie Author North Carolina Posts:5 Points:186,725 Joined:Mar 2005	Message Posted: Nov 14, 2011 11:44:08 AM Ignore jalba Report Abuse Can't believe no one else has had this issue. Does anyone even use the app? I do and had loved it and installed it since I got my first Android phone. This latest version really did mess something up. Including the issues above it now also forces my phone to restart every time that it crashes. Sad